Contact the support team

The Irish Financial Access Programme support team handles questions about profiles, deposits, withdrawals, charts and AI-assisted features. It offers practical help, not personalised investment advice or assurances about returns.

Assistance for your account and platform

To help us respond efficiently, include the email associated with your account, specify whether your query concerns registration, payments or a technical matter, and attach relevant screenshots if useful. Clear information can reduce verification time.

Where possible, queries about open trades or pending withdrawals are reviewed promptly. For your protection, we will never ask for your complete password or 2FA code in an unsolicited message.

If you have not registered yet, opening an account generally takes only a few minutes. You can return to this page afterwards if you need assistance. The FAQs also cover fees, security practices and supported markets.

Use a descriptive subject such as “Withdrawal check”, “2FA difficulty” or “Fee information”. A first response usually comes within a few hours, though payment checks or higher demand can take longer; updates will be provided as the review continues.

[email protected]

How may we help you today?